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Zenfone 10 stopped getting security patches

richard2
Star II

Hello everybody,

I finally got around to addressing this problem 2 months later. But my recently bought Zenfone 10 last security update was on May 5th. I chatted with the customer service agent and he apparently was below away by this and escalated to his supervisor or higher ups and I got to wait 48 more hours. I know Google only cares about its own Pixel phones, but 2 months without security updates is bit extreme.

I was wondering if anybody was having the same problem?   Thank you in advance. 

5 REPLIES 5

richard2
Star II

@Mansi_ASUS  thank you for your help.