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Zenfone 10 Hotspot function is breaking when phonecall is incoming or outgoing

uliongon
Visitor

3 hours ago

Hello, i use dual SIM. SIM 1 is my card for phonecalls and SMS. SIM 2 is my mobile Internet Data card. It is configured as that in the settings. If i setup a hotspot from my phone to share internet to my PC via WLAN, It always breaks the Hotspot when i recive a phonecall or i call somebody. Can someone Help with this problem or has the same?

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1 REPLY 1

zoecarter
Visitor

2 hours ago

Hi uliongon,

It sounds like the issue might be related to how the phone prioritizes SIM functions. When a call comes in or goes out, it might be interrupting the data connection on SIM 2. Try checking if there are any settings related to dual SIM or hotspot prioritization in your phone's settings. Updating your phone's software might also help resolve the issue. If the problem persists, contacting ASUS support could provide more specific guidance.

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