06-19-2024 03:57 AM
Hello,
I have a problem with wireless charging of my Zenfone 10. Phone specification says that 15W wireless charging is supported and it looks that it is true only when the screen is off. Whenever screen is on for example to use GPS navigation in car the power of charging is limited more or less (in most cases less) to half of suppotred value.
Is there any possibility to change something in configuration to have full wireless charging power even if screen is on?
Or maybe someone can explain me why this is limited, battery safety or something else.
06-20-2024 05:45 AM
Hi @LeserGD,
To avoid high temperature from impacting user experience, the charging speed via wireless charging has been limited when the screen is on.