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Impossible to mute dial pad sound on Zenphone 10

Fritfrall
Star I

Hi,

So since a while back (since the latest update?) I can't silence the dial pad sound on my Zenphone 10.  I can turn off screen locking sounds, camera sounds and touch sound but shutting down dial pad does nothing. The only way to do this is to completely shut off volume for incoming calls. In fact lowering the volume for calls also lowers the volume of the dial pad so it seems like these two has been mixed together somehow. Am I really the only one experiencing this problem? If not please let Asus know so we can get this fixed!

11 REPLIES 11

Do you think someone will get back to me absout this? Must be more people experiencing problems right? Seems almost impossible this issue is only in my device. Hope for a firmware fix soon!

Fritfrall
Star I

Anyone else with this issue or am I really the only one? It is driving me crazy!