cancel
Showing results for 
Search instead for 
Did you mean: 

Android 14 on Zenfone 10

Thrash_kucharz
Star II

Guys (Asus),

I felt in love with the size, battery and power of Z10. 

I also waited to get android 14 even for custom lock screen. But what we got in the new software? 

Battery goes down like an evil, new android gives nothing - totally nothing - with just one more update in the future with brand new telephone? 

 

So tell me - what the hell are you doing in this company? Do you have any plans to keep us - customers with you? 

1 REPLY 1

Mansi_ASUS
Moderator
Moderator

Hey @Thrash_kucharz,

Can you please share a screenshot of the battery usage along with a log?

Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)