Zenbook ux580g screenpad not working

[sirseif91]

Hi everyone,

I have a problem with the screenpad on my Asus ux580g after reinstalling windows 10

I'm trying to solve this problem by following the steps in this tutorial :

https://www.asus.com/support/FAQ/1041344

when I'm trying to install Screenpad 2.0 upgrade tool it will appear Error 1001: System.Configuration.Install.InstallException: ..................................

Does anyone know how to fix this?

[Falcon_ASUS]

@sirseif91 
Please refer to the following FAQ for troubleshooting.
[Notebook] Troubleshooting - How to fix the ScreenPad Plus problems when it is not working properly ... 
Thank you. 

[sirseif91]

I'm trying this but I can't insttaling ScreenPad2 Optimizer

it will appear Error:  this tool only supports the OS comes with asus

[Falcon_ASUS]

@sirseif91 
How did you restore the system before?
Based on your current situation, it is recommended that you restore the system again.
[Windows 11/10] How to reset the PC and remove all of my personal files, apps and settings 
Sorry for any inconvenience it may be caused. 

[sirseif91]

I made an error, I removed all the data from the disk

because of this I don't have the original operating system delivered by Asus