06-05-2021 12:57 AM - last edited on 01-16-2024 01:46 AM by ZenBot
06-05-2021 01:20 AM
06-05-2021 01:25 AM
octaviaThanks for your comments.. I'm not even able to get the Laptop to power up, leave alone a clean install on windows 10... so, getting the Laptop to come up is my first task.. 🙂Hi
I would recommend that you should consider a clean install of your existing Windows 10. You can use below guide by Greg Carmack, MVP for this purpose. This is the best method to perform a clean install of Windows 10. (If you want to rescue your files, there is a section Rescue Files when Windows Won't Start)
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved
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06-05-2021 05:59 AM
06-05-2021 11:43 AM