ZenBook UX camera stop working
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-25-2020 05:45 AM
Hi,
I have a Laptop ASUS ZenBook 15 UX534FTC-A8263R bought this month, with Win10 Pro. Camera worked fine for several days, but today it is not working in Skype, Zoom, Camera apps - but works ok on facial recognition login!
In device manager, I see 2 cameras, with the same name (!), but one with manufacturer Microsoft, and the other Realteck. I tried disabling them, new drivers, restart, etc - no success.
Please advice.
Thanks,
Ioana
PS: also, google shows that there were previous questions on the same topic, but which were deleted. Please leave the questions, it saves time.
I have a Laptop ASUS ZenBook 15 UX534FTC-A8263R bought this month, with Win10 Pro. Camera worked fine for several days, but today it is not working in Skype, Zoom, Camera apps - but works ok on facial recognition login!
In device manager, I see 2 cameras, with the same name (!), but one with manufacturer Microsoft, and the other Realteck. I tried disabling them, new drivers, restart, etc - no success.
Please advice.
Thanks,
Ioana
PS: also, google shows that there were previous questions on the same topic, but which were deleted. Please leave the questions, it saves time.
39 REPLIES 39
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-21-2020 07:17 PM
Hello aleksandra,
Please specify the model you own and the issue you encountered.
Thank you.
Please specify the model you own and the issue you encountered.
Thank you.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-02-2020 01:27 PM
Камера не работает
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-02-2020 06:37 PM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-02-2020 08:44 PM
Oh my!! I also met this issue, the camera works for several days and then now cannot be used in any apps. Also there are 2 cameras in device manager!
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-02-2020 09:07 PM
Update: I tried to uninstall the cameras in device manager and then scan for hardware change, the camera will work for around 2s and then doesn't work as same.... Being crazy now
