ZenBook UX camera stop working

[Ioana]

Hi,
I have a Laptop ASUS ZenBook 15 UX534FTC-A8263R bought this month, with Win10 Pro. Camera worked fine for several days, but today it is not working in Skype, Zoom, Camera apps - but works ok on facial recognition login!
In device manager, I see 2 cameras, with the same name (!), but one with manufacturer Microsoft, and the other Realteck. I tried disabling them, new drivers, restart, etc - no success.
Please advice.
Thanks,
Ioana
PS: also, google shows that there were previous questions on the same topic, but which were deleted. Please leave the questions, it saves time.

[tajib_zunic]

I have laptop asus zenbook 14 UX434FLC and have same problem with camera as Ioana has described in first comment.

[Blake_ASUS]

Hello tajib,
May you describe more detail as well?
Thank you.

[antoine178]

Same problem here on brand new Zenbook Duo UX481F the camera seem to work but it s dark, basically showing black, when i put a flash in front i can barely see a white point from the flash light, i d really like some help with that.
I already tried uninstall the drivers and reinstall but nothing work, i can t even use windows hello because of that

[abbie_rose90]

I am having the same issue. Mine also shows 2 cameras under the settings. My drivers are up to date. It works for facial recognition log on but not for any apps or online streaming.

[Blake_ASUS]

Hello @abbie_rose90 ,
Which model do you have?
May you check if there is any update before the issue occurred?
Thank you.