I purchased zenbook pro duo last year Nov 2020. I noticed white shade on display white working on grey background 4 months ago. I found it very distracting while I work on laptop.
I submit the laptop at service centre for the same issue they told it is defective and replaced the display. New display is more worse than the previous one.
Again I submit the laptop at service centre for same issue they checked everything and after 5 days they said that this is not a issue it's very common on OLED displays.
Every brand is accepting it as a manufacturing defect and providing replacement or refund for same while Asus is not accepting it as a issue.
I am very disappointed with asus. I found it very hard to work on this laptop.
I want to ask Asus to fix this issue or provide me a replacement.
I submit the laptop at service centre for the same issue they told it is defective and replaced the display. New display is more worse than the previous one.
Again I submit the laptop at service centre for same issue they checked everything and after 5 days they said that this is not a issue it's very common on OLED displays.
Every brand is accepting it as a manufacturing defect and providing replacement or refund for same while Asus is not accepting it as a issue.
I am very disappointed with asus. I found it very hard to work on this laptop.
I want to ask Asus to fix this issue or provide me a replacement.
Hi there,
Do you mean this part?
Can you provide more picture under different scenario?
Thank you.
Do you mean this part?
Can you provide more picture under different scenario?
Thank you.
