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ZenBook Duo UX481FL not connecting to monitor via HDMI

Star I
System: Win10 Home
Battery or AC: either
Model: ZenBook Duo UX481FL
Frequency of occurrence: always
Reset OS:
Screenshot or video:
Detailed description:I have two monitors which I am trying to connect to my laptop via HDMI but no success at all. I have tried to use 3 different cables, upgraded both internal Intel UHD Graphics and NVIDIA GeForce MX250 video drivers to latest available as well as to downgrade them to ver and but no luck so far. Any other suggestions please?

Rising Star II
First thing I would recomend is go to device manager, and once the monitor is plugged in, see under monitor section, how many you see. If you see 3 monitors it is detected by your system, if only see 2 you can have a hardware problem.