System: windows 10
Battery or AC: Both
Model: UX482EG Zenbook Duo 2021
Frequency of occurrence: Just happened now
Reset OS: Unable to boot or post
Screenshot or video: No screen
========================
Detailed description:
My Zenbook Duo just bricked during normal use (not gaming or anything). It now won't turn on, no LEDs when plugged into AC. No screen backlight or keyboard lights come on when I press the power button. If I hold the button for 20 seconds, the fans spin at full speed until I let go, but still no power light shows.
I've had this laptop 4 months so I'm very disappointed if this is a hardware failure. I have been gladly recommending this device to others on the internet but i am deeply ashamed by this incident
@Blake_ASUS Do you know what I can try or any recent updates that might have caused this problem?