cancel
Showing results for 
Search instead for 
Did you mean: 

Zenbook 14 OLED - Type-C Headphone not working

poorani703
Star I
Bought a new Laptop recently - Zenbook 14 OLED UX 3402ZA.
May i know whether this laptop will support both 3.5 mm jack and type-c headphones.

Type-C headphone is not currently working - Its not detected in device manager. Any Drivers update required or any settings change will make this work?
1 REPLY 1

Jiaszzz_ASUS
Moderator
Moderator
Hello poorani703 and thank you for reaching out.
According to the UX3402ZA's specifications on the official website (check the link below), the I/O Ports only support one USB 3.2 Gen 2 Type-A. 
Zenbook 14 OLED (UX3402) - Tech Specs|Laptops For Home|ASUS GlobalCould you provide the brand and model name of your headphones in current use?
Thank you.