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Zenbook 14 OLED - Type-C Headphone not working

poorani703
Star I

‎12-28-2022 09:59 PM

Bought a new Laptop recently - Zenbook 14 OLED UX 3402ZA.
May i know whether this laptop will support both 3.5 mm jack and type-c headphones.

Type-C headphone is not currently working - Its not detected in device manager. Any Drivers update required or any settings change will make this work?
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1 REPLY 1

Jiaszzz_ASUS
Moderator
Moderator

‎01-03-2023 05:41 AM

Hello poorani703 and thank you for reaching out.
According to the UX3402ZA's specifications on the official website (check the link below), the I/O Ports only support one USB 3.2 Gen 2 Type-A. 
Zenbook 14 OLED (UX3402) - Tech Specs｜Laptops For Home｜ASUS GlobalCould you provide the brand and model name of your headphones in current use?
Thank you.
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