This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Zenbook 14 OLED - Type-C Headphone not working

poorani703
Star I
Bought a new Laptop recently - Zenbook 14 OLED UX 3402ZA.
May i know whether this laptop will support both 3.5 mm jack and type-c headphones.

Type-C headphone is not currently working - Its not detected in device manager. Any Drivers update required or any settings change will make this work?
2 REPLIES 2

Jiaszzz_ASUS
Moderator
Moderator
Hello poorani703 and thank you for reaching out.
According to the UX3402ZA's specifications on the official website (check the link below), the I/O Ports only support one USB 3.2 Gen 2 Type-A. 
Zenbook 14 OLED (UX3402) - Tech Specs|Laptops For Home|ASUS GlobalCould you provide the brand and model name of your headphones in current use?
Thank you.

ZenBot
Community Manager
Community Manager
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.