Whenever I reboot my Zenbook Pro Duo, it comes back on with the numpad activated.

[eric273]

System: Windows 10 Pro
Battery or AC: AC
Model: UX581GV i9
Frequency of occurrence: Always
Reset OS: Come on..
Screenshot or video: Seriously?
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Detailed description：I have the newest version of the touchpad firmware (installed by service center), and the newest drivers installed. When I reboot my PC, or exit/reenter sleep, the numpad turns itself on.. Not really a big deal, just kind of weird/annoying.

[rodrigo_perez]

Have you gone through the BIOS settings to see if there is a function to enable/disable numlock on startup? I don’t know if the ZenBook Pro Duo has this feature or not, but it would be worth checking on.

[Blake_ASUS]

Hello eric273,
May I have the version of your BIOS, touchpad driver and system firmware?
Thank you.

[eric273]

Blake_ASUS

Hello eric273,

May I have the version of your BIOS, touchpad driver and system firmware?

Thank you.

View post

Blake, I have deduced that this issue only occurs when my external keyboard is plugged in. Apparently, the num-lock key on my external keyboard, is bound to the touchpad's numpad being activated.
TP is on 12.0.0.31, and System Firmware is 10.1.2.307. I have the second version of the touchpad firmware (IAP/TPK) installed
Bios is UX581GV.307.
Here is a fun video: Youtube.com /fnsQXJREO3E

[Blake_ASUS]

Hello eric273,
I got your point I will check with our designers.
Thank you so much!