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UX481FLY Screenpad not working and windows hello camera stopped functioning

Andy_FAMSP
Star I
System: Windows 10 PRO
Battery or AC: AC
Model: UX481fly
Frequency of occurrence: Constant
Reset OS: Yes, upgraded to windows 10 pro
Screenshot or video:
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Detailed description:Hi there, i've seen several threads on this and gave tried all the walkthroughs but to no avail. A few months back my windows hello and screenpad just stopped working. I've spent several days going through all the screenpad help step by step and updated the bios to no avail. After contacting support i tried reinstalling windows, again to no avail. I have since upgraded to windows 10 pro and tried all of the steps installing drivers in the correct order as per posts i've seen by Blake_ASUS and whilst I have removed and reinstalled the Nvidia drivers which now has the second screen switching on, the touch pad controls the screen above and the additional screenpad functions and options dont work. I receive error 0x00000048 whenever i try to install screenpad2optimizer.

10 REPLIES 10

MotoWiZ
Rising Star II
@Andy FAMSP I had a similar problem in the begining with my UX482, because I completly formated the hard drive and reinstalled Windows 10 Pro. Before installing Asus drivers, from their website, my laptop had the same exact symptoms you show in the video, this is due to Windows understanding that screen's are mirrored. After installing drivers from Asus everything was OK.