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UX434FQ screenpad doesnt work on Win10pro

kpm
Star I
System: Win10pro v2004
Battery or AC: both
Model: UX434FQ
Frequency of occurrence: permanent
Reset OS:
Screenshot or video:
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Detailed description:On newly installed OS cant set up screenpad. Followed this guide https://www.asus.com/us/support/FAQ/1041344/ but it doesnt help.
Downloaded all drivers from Asus support site, but couldnt find ScreenPad2 Optimizer there.
As result, all drivers and apps installed, but ScreenXpert (Windows Store App) doesnt start, AsusScreenXpert service doesnt start (error message 1053 which states 'The service did not respond to the start or control request in a timely fashion'). No other error messages in windows event log.
6 REPLIES 6

kpm
Star I
Ok, it works. Screenpad optimizer is essential, but there wasnt in downloads for this model.

lgcarter523
Star II
Did going to 1909 fix your issue? How did you contact Asus support?