Screenpad black screen

[chuaaronjeremy]

System: Windows 10
Battery or AC: AC
Description: Screenpad blacked out after weeks of working normally
Model: UX480FD
Frequency of Occurrence: Always
Reset OS: No

Help my laptop UX480FD's screen pad just shows black screen, it's on but not displaying anything, reinstalled ASUS screenpad toolbar and its at the latest version, didn't help

[Willjoe]

If your touchpad isn't working, it may be a result of a missing or out-of-date driver. Updating or reinstalling your touchpad drivers in Device Manager may help solve the problem. To open Device Manager, enter device manager in Search on the taskbar, then select Device Manager.

Regards,

Will

[Willjoe]

The cause usually results from the graphics driver. After entering Safe Mode, try re-installing the graphics driver, here you can learn more about How to search and download drivers. If your still have the problems, please contact ASUS Product Support for additional assistance

Regards,

Will