Fan problem

[tibby64]

System: Windows 10
Battery or AC: Battery
Description: Fan Issue
Model: UX533-FD
Frequency of Occurrence: Always
Reset OS: No

Last edited by tibby64 on 2020/3/29 06:30 Hello folks, I've got a Zenbook UX533-FD and the fan is staying on for long periods of time and not going off. Can someone advise me on how to rectify this issue? Best Regards, Kevin.

[tibby64]

Can anyone help with this issue?

[tibby64]

@Blake_ASUS @ServiceH_ASUS @Y_ASUS @STARRAIN_ASUS @Falcon_ASUS @ServiceE_Asus @ServiceC_ASUS @Christine_ASUS @AnthonyLee_ASUS @Joe_ASUS @cael.gfilho @Kris_ASUS @CH_ASUS @VanillaTestER

Can one of you help with this ongoing problem?

[Blake_ASUS]

Hello tibby64,
As we have been discussing this topic on and off for almost a year,
are you willing to provide more information about the fan or send the device to service center
to let us check for you now?
Thank you.

[tibby64]

@Blake_ASUS What information do you need exactly?

[Blake_ASUS]

Hello tibby64,
well...I have been asking for a video record since the very beginning.
Then we would know under what kind of loading, how does the fan work.
Thank you.