F7 does not work

[chneumann]

System: Windows 10
Battery or AC: AC
Description: F7 Keyboard
Model: UX333FA
Frequency of Occurrence: Always
Reset OS: No

Recently I bought a zenbook UX333FA. All the other hotkeys work well, but F7 for the Backlit keyboard does not work. I spoke with latin Asus support, but they tried everything and nothing happens. Do you have an idea what could it be? Also I was expecting that my zenbook comes with numberpad (not in this case), but it appears that you have more version for 1 model. How can I check that. Thanks for any help.

[Blake_ASUS]

Hello chneumann, Please PM me your SN. I will check both function on your device. Thank you.