Cannot connect HDMI via USB-C on ZenBook Duo UX481FA.305

[nebenkonto]

System: Windows 10
Battery or AC: AC
Model: ZenBook Duo UX481FA.305
Frequency of occurrence: always
Reset OS:
Screenshot or video:
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Detailed description：
Hi guys,
I tried to connect my Zenbook Duo with another display using an USB-C hub plugged into the USB 3.1 Gen 2 Type-C port on the side. Unfortunately, it doesn't show me any additional display in the settings (I even tried another USB hub with the same result).
Can someone confirm that the USB port is actually capable of exporting a video signal?

Thank you in advance,
Jan

[Blake_ASUS]

Hello jyjma,
May I have the brand and model of your monitors and how you connect them?
There are 4 ways to set up dual display with SimproDock, may you double check?
Option 1: Display (Lane 1) + Display (Lane 2)
Option 2: Display (Lane 1) + VGA (Lane 2)
Option 3: HDMI (Lane 1) + Display (Lane 2)
Option 4: HDMI (Lane 1) + VGA (Lane 2)
(Through USB Type-C Alt. Mode)
ASUS SimPro Dock | Laptops Accessories | ASUS GlobalThank you.

[sirajbasu1974]

Hi Blake
Thanks for the help. Also when i try to open 2 excel worksheet and try to drag one below into the small screen, both the excell sheets gets dragged. Can you help pls ?

[c_ferrand1]

Blake_ASUS

Hello Wyatt,

The USB ports on UX481 do not support display export as well.

https://www.asus.com/Laptops/ZenBook-Duo-UX481FL/Tech-Specs/

and I'm sorry that this is related to hardware specification and can not be changed through any software.

Thank you.

View post

Hello,

Can I use an ASUS dockstation to connect continually my asus zenbook duo to my monitor. it will avois to connect it directly with the HDMI cable. Moreover, I will have many different port duplicatate
If yes, which station should I order
Sincerely

[Jorge_Alfonso]

Hello,
do you know if ASUS FX553VD-DM248T does support usb type-c display export?
Kind regards,
Jorge