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Boots directly to bios utility

Krispyferret
Star I
System: Windows 10
Battery or AC: AC
Description: Boots directly to bios utility and shows nothing else.
Model: Ux305u
Frequency of Occurrence: Always
Reset OS: No

My pc boots directly to bios utility. There are no other errors or screen information. When you exit bios it loops right back. I think the HD died. Looking for compatible replacement option help and help getting the os on the new hd. Thanks.
1 REPLY 1

Blake_ASUS
Community Legend II
Hello Krispyferret,
Please kindly send your device to service center.
Sorry for any inconvenience caused.
Thank you.