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The Charger Plug is gripping the outlet

gangemi5
Star I
System: Vivobook
Battery or AC: AC
Model: X512FJ
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Detailed description:
Its very difficult to release the charger plug from the outlet. I have to pull hard and make movements to one side and the other. I'm afraid that the outlet or the ac plug will break soon.
Does anyone had this problem?
2 REPLIES 2

Blake_ASUS
Community Legend II
Hello gangemi5,
Please kindly bring your device to our service center to let our technician to check on the plug physically.
Thank you very much.

kingg
Star I
Ok..Thanks I Bring the device to our service sentre.They Set All Things.
Thanks.