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Regading a bulge in keyboard

ajaisp003
Star I

I have purchased asus vivobook 15 last month 18th sep 2025 from Amazon. For the past 2 days I'm noticing a slight bulge in my keyboard near the number keys. I would like to know weather its an major issue to be adressed soon

2 REPLIES 2

eyebrowz
Rising Star I

Hi

Dunno.

I would work on the basis that the battery is bulging, and damaging the internal components.

Whether you think it is correct, and a major issue is your choice, but I would remove the rear cover or get ASUS to to intervene.

 

 

Falcon_ASUS
Moderator
Moderator

@ajaisp003 

Since we are unable to confirm the actual condition of your laptop, we recommend that you back up your data first and then bring your laptop to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.