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Logitech H111 headset is not recognized in K501LB laptop

talk_withtan
Star I
System: Windows 10.0.19043
Battery or AC: AC
Model: K501LB
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
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Detailed description:
The speaker is working well but microphone is not working
soundcontrol.png
As I understand, in Recording panel must display Headset Logitech H111, and Stereo Logitech H111.
But It is not different to not using H111.
Any suggestion to me? Thanks
5 REPLIES 5

RAJU_MSC_MATHEM
Zen Master I
talk.withtan

https://zentalk.asus.com/en/discussion/comment/186457#Comment_186457

My Cortona accepted my voice both, but from microphone in laptop not new mic.


View post
that means problem is new mic, so you need to set default microphone in voice settings.

try to use the new microphone in the Microsoft skype application or Microsoft teams application