cleanairone@bigpond.com
I have 15.3 ( Paid ).
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try to use zorin OS as live bootable usb pendrive, dont install zorin on harddisk.
Also, try with other Zorin editions,
Also, you have PAID version OS, so you ask technical premium support from the Zorin support team
I don't have your model laptop, i have vivobook 15 X542UQ .
