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Help

I can’t register my product serial number plz help me

Koichg by Star I
  • 109 Views
  • 1 replies
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Wndows 11 last update 24H2

Hello, I have an ASUS VivoBook15 laptop for 1,5 year which has Windows 11. With last October update from Microsoft the version 24H2 I got an unpleasant surprise last week that my computer couldn´t shut down. I had to force it shut down . Troubleshot ...

Backlit keyboard K712E Asus

I'm trying to turn on my backlit keyboard. I've looked it up on Youtube and searched the search engines but no luck for my laptop. It is a Asus k712E. I've done the FN+F7 and that does not work. Further my F7 key does not have the lighted keyboard sy...

Lid sensor not working Vivobook K3502ZA 2023

I have an Asus Vivobook 15.6" OLED 2023 S/N NAN0C********** model K3502ZA bought in the Philippines in June 2023 from Villman in Manila (authorized Asus retailer). When closing the lid nothing happens from day one but I ignored the issue thinking BIO...

FrankW by Star II
  • 284 Views
  • 2 replies
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Touchpad on Asus Vivobook 15

Recently I purchased a Asus Vivobook 15, after setting it up I quickly noticed that the touchpad will become glitchy, it randomly clicks things, when I move it, it will click things. It will move around on its own after I have removed my finger. When...

Resolved! Unable to register a product with my account.

Hi, I purchased an ASUS Vivobook.When trying to register the product to my ASUS account, it is saying:"Registration Failed: this product is already registered."Please help.

meaweaw by Star I
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  • 4 replies
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Screen getting shut on certain movement

Video link- https://drive.google.com/file/d/1VL5GWYytSicTU6mDojeJqXX-wHj0IBqr/view?usp=drive_linkI'm using an Asus Vivobook S14 (S3402ZA-KM502WS) and am experiencing a couple of issues. Sometimes, the laptop doesn’t start immediately—it takes a few s...