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ASUS BATTERY

System:
Battery or AC: BATTERY
Model: ASUS X407U
Frequency of occurrence:
Reset OS: YES
Screenshot or video:
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Detailed description:so may asus laptop can't open for some reason, i think because i accidentally drained my battery and also i have school works so most of the time i do not shutdown my pc. Then i reset it, so after the reset my battery became the problem. It is very slow in charging. I waited for 2 hrs and more just to use see if its fully charged but only 7% has been charged on my laptop. What should i do? Please help 😞
1 REPLY 1

Blake_ASUS
Community Legend II
Hello rachelbarquilla20,
Please kindly send your device to local service center for further examination.
Thank you.