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Unlock Device App 9.1.0.7 Network error

Gianjiji
Star II
Model: ZS600KL
RAM: 8G
Firmware/APP Version: 16.0420.1911.6-0
Frequency of Occurrence: Ever
Rooted: No
APP Name: Unlock Device App

Hello everyone, I can't unlock the bootloader because when I use the app an unknown error appears probably due to the network. I use the latest Unlock Device App app taken from the official Asus website and I use the Android P system. I tried all the solutions i found on google, it didn't work. Can you help me?
18 REPLIES 18

Gianjiji
Star II
the problem is solved, thanks asus support!:party_popper:

ramsaanath
Star I
Gianjiji

the problem is solved, thanks asus support!:party_popper:


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Hello @Gianjiji
I've been having the same problem since the beginning.
Can you share the solution?

Hello brother can you share the solution for the problem i am facing the same problem

Christine_ASUS
Community Legend II
Hi deepankergautam1999
Thank you for your asking. The latest unlock tool is now available on our official website, please check the link below
https://www.asus.com/Phone/ROG-Phone/HelpDesk_Download/
If you purchased the device from authorized reseller, first hand device, never rooted or unlocked your device, and the issue persists with the latest unlock tool, please provide me the screenshot of your error message here for further checking.