Taking too much time to install
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06-29-2019 08:30 AM
Model: ZS600KL
RAM: 1G
Firmware/APP Version: 15.1630
Frequency of Occurrence: Always
Rooted: No
APP Name: Google Playstore
Hi, Downloading apps on google playstore took too much time to install, estimated to 30 to 1hr. I saw post on some forum that disabling Mobile Manager will solve the issue. I disabled it but nothing happens. I also clear cashe of playstore app and restarted it but nothing happens. Kindly advice. Thank you.
RAM: 1G
Firmware/APP Version: 15.1630
Frequency of Occurrence: Always
Rooted: No
APP Name: Google Playstore
Hi, Downloading apps on google playstore took too much time to install, estimated to 30 to 1hr. I saw post on some forum that disabling Mobile Manager will solve the issue. I disabled it but nothing happens. I also clear cashe of playstore app and restarted it but nothing happens. Kindly advice. Thank you.
3 REPLIES 3
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06-30-2019 08:02 AM
:lol Well, did all I could to help...
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06-30-2019 09:19 AM
i have the same problem too. it takes 15 min to start downloading the app. but sometime it work normal and fast.
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06-30-2019 07:54 PM
Hi maenard.vistal,
We would suggest you try the troubleshooting steps provided by Google and check if the problem still appears.
https://support.google.com/googleplay/answer/7513003
https://support.google.com/googleplay/answer/7512202
If the problem still appears, kindly provide us the play store version, a screenshot of the error message, and tell us when downloading which app this problem appears.
Thank you 🙂