Firmware/APP Version: WW_ZS600KL_15.1630.1902.80_0
Frequency of Occurrence: 100%
APP Name: Android
I had such high ambitions for this phone, and I'm just extremely disapointed with the firmware rollout for Android Pie. Samsung had a bad name for taking forever to release their latest updates to a major android update and they usually get it around 6 to 8 months, you.. Asus.. I can't even understand what is going on behind those doors or the monkeys you've hired as staff.. Android 9 came out March 7th 2018.. You've have OVER an entire year to roll this out and still, nothing.
The phone was cool, I loved the design and high refreshrate display, but I am never, buying, or even accepting antoher Asus product again. If someone tries to give me one for free, I'll throw it out because I know that basically brand new out of the box, it's already outdated, and by the time it actually gets an update, that update is already outdated.
Honestly at this point, just give up on the Android 9 update and start working on the Android 10 Beta that's already released, maybe you'll actually have a chance at getting a timely roll out.
Or, maybe join the Android One programme so users can decide if they want the stock outdated firmware from you, or actually get a proper update when it's released from Google.
Sorry Asus, but I'm never buying another product again, this was by far the worst experience I've ever had with Android software, and the only one to blame is you.