PUBG graphics issue

[azizthaheem27]

Model: ZS600KL
RAM: 8G
Firmware/APP Version: WW_ZS600KL_15.1630.1903.89_0
Frequency of Occurrence: all the time
Rooted: No
APP Name:

Hello sir, I recieved my phone yesterday for some reasons i cant play pubg mobile on HDR or HD graphics even in lowest settings its lag i reinstalled pubg 3 times with clearing data and my network is totally fine because i tried pubg on my iphone x which is working fine on same network plz fix this because i bought this only for pubg and i also tried asphalt 9 which is working great.

[Y_ASUS]

Hi azizthaheem27, Thank you for reaching out. Please tell me your PUBG app version. (Tap and hold PUBG app > app info > version.) Does the lag issue appear during any specific moves or actions in the game? How long after starting the game does it appear? Are you connected to WiFi or 4G? If the problem still appears, please show us a short video of the problem if possible. To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us. Thank you 🙂

[azizthaheem27]

Thank you for reply sir I will send video

[azizthaheem27]

https://www.asuswebstorage.com/navigate/a/#/s/744B150527734564B13B75E90798C13F4

[azizthaheem27]

Hello sir I uploaded video you can check thanks And my pubg version 12.5

[azizthaheem27]

Sorry my pubg version is 0.12.0