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Usbc port not working properly

Yair
Star I
I have a new rog phone 2 only 3 months used. Few days ago i started having problems with the main charging port firstly i thought it wasnt working at all but after turning on and off it started charging vut stopped after a while, While turned off it charges fine but not fast charging anymore.
-never used any other charger but the original
-charger works perfectly with other phones
-tried hardreseting the phone all together with no help
Please help
10 REPLIES 10

RAJU_MSC_MATHEM
Zen Master I
Change the corrupted to new original cable, recheck the charger

Anders_ASUS
Hall of Fame III
Yair

I have a new rog phone 2 only 3 months used. Few days ago i started having problems with the main charging port firstly i thought it wasnt working at all but after turning on and off it started charging vut stopped after a while, While turned off it charges fine but not fast charging anymore.

-never used any other charger but the original

-charger works perfectly with other phones

-tried hardreseting the phone all together with no help

Please help


Usbc port not working properly
Please test with another cable first and if that doesn't help, then I'm interested in logging your device

Yair
Star I
Anders_ASUS

https://zentalk.asus.com/en/discussion/25739/usbc-port-not-working-properly

Please test with another cable first and if that doesn't help, then I'm interested in logging your device


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Tried same issues

Anders_ASUS
Hall of Fame III
Yair

https://zentalk.asus.com/en/discussion/comment/72193#Comment_72193

Tried same issues


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