Unresponsive Touch after Latest Update.

[venkatarahul98]

After the latest update i am experiencing touch issues..when i take my phone and after unlocking it doesnt respond to my touch. Have to wait for few seconds or have to unlock few times then only it comes back to normal. its so annoying. and sometimes even the fingerprint doesnt respond... please do something about this ASUS as soon as possible cant wait for another month to fix this.. this is a very serious issue. This started happening after the latest update. before it wasnt there.

[shubhamiitkgp25]

neerajvermaa26@gmail.com

I have faced this same issue after unlocking with fingerprint

Screen gets unresponsive and nothing work no reboot no shutdown option works . When i removed fingerprint option for unlocking phone no issue is there so i think its something with fingerprint unlock option .

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Yes i am also facing this issue

[sathish05durai]

Anders_ASUS

Who's willing to log their phone to help us find out why this is happening? We will need to install a log tool that will be able to see everything during the time it's installed. As soon as the log is generated, you're welcome to uninstall the tool.

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Me too open for logging. Need to fix issue asap

[LP_ASUS]

sathish05durai

https://zentalk.asus.com/en/discussion/comment/32205#Comment_32205

Me too open for logging. Need to fix issue asap

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I sent you a PM.

[neohackr]

Anders_ASUS

Who's willing to log their phone to help us find out why this is happening? We will need to install a log tool that will be able to see everything during the time it's installed. As soon as the log is generated, you're welcome to uninstall the tool.

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Mu phone got freezed two times since yesterday and everything stopped working. Only thing i can do is to restart device using vol down+ power button.

[zenaldo]

I'll allow you guys to log my phone as well. Send me the link.