11-23-2019 06:16 AM
12-10-2019 05:21 AM
neerajvermaa26@gmail.comYes i am also facing this issueI have faced this same issue after unlocking with fingerprint
Screen gets unresponsive and nothing work no reboot no shutdown option works . When i removed fingerprint option for unlocking phone no issue is there so i think its something with fingerprint unlock option .
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12-10-2019 09:22 AM
Anders_ASUSMe too open for logging. Need to fix issue asapWho's willing to log their phone to help us find out why this is happening? We will need to install a log tool that will be able to see everything during the time it's installed. As soon as the log is generated, you're welcome to uninstall the tool.
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12-10-2019 09:51 AM
sathish05duraiI sent you a PM.https://zentalk.asus.com/en/discussion/comment/32205#Comment_32205
Me too open for logging. Need to fix issue asap
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12-10-2019 12:04 PM
Anders_ASUSMu phone got freezed two times since yesterday and everything stopped working. Only thing i can do is to restart device using vol down+ power button.Who's willing to log their phone to help us find out why this is happening? We will need to install a log tool that will be able to see everything during the time it's installed. As soon as the log is generated, you're welcome to uninstall the tool.
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12-10-2019 09:50 PM