07-19-2020 06:41 PM
08-11-2020 12:42 AM
IRONHIDEI don't know. I'm trying to trouble shoot to find out if it's either your phone or caused by software. I will try to get a colleague with Cetra on hand to test it with a ROG2
so are you saying all the usb c port has a hardware issue?. i think it is software issue though.
08-19-2020 07:29 AM
08-20-2020 04:58 AM
IRONHIDEThe problem may be with the port on your pc, it may be damaged. I was also having the same problem, had replaced the port and now its working good for me.
I have a ROG CETRA that i'm using for my ROG PHONE 2 and my Desktop. I notice that now in the ROG phone 2 the CETRA disconnects randomly after working for 10-20 minutes. on the Desktop there is no problem. My desktop has a built in type C B450E strix. i notice in the phone that even if the red light on the headset is still active when it stops functioning the white light on the volume controller suddenly disappears and headset icon on the phone disappears. Kindly fix this bug. I don't think that there is something wrong with the type c of the phone i tried it bottom part, side part and with the aerocooler still the same problem. if i connect the headset in my desktop there is no issue or random disconnection. I just notice this after the 2007.27 update. is there a fix to this? please help
TYPE C is acting weird after update
08-21-2020 01:58 AM