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thread in my phone

yugverma121
Star I
i was charging my phone and then it is not unlocking its screen by pushing the unlock/power button before this i was facing the issue of blank screen kind of issue by the time of playing any game and by the time of charging
1 REPLY 1

ARP_ASUS
Community Legend II
Hi what's you current firmware version?
Go to setting => About => Software information.
Also, have you checked under safe mode?
Hold power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
If possible share a video of the same.