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Temperature at the USB connector is too high (even if the charger is not connected)

Praju
Star II
When i was listening to music suddenly the phone shutdown and restart. After restarting a message is shown (Temperature at the USB connector is too high please unplug the charger immediately) THE PHONE WAS NOT EVEN CHARGING.
screenshot-20210302-020450851.jpg

3 REPLIES 3

Vableme
Rising Star II
I got it once last year. Restarted it and it's gone..

ARP_ASUS
Community Legend II
Hi Praju,
It may happen rarely and its completely normal. If it happens more frequently then I would suggest you to visit the nearest service center:
https://www.asus.com/in/support/service-center/india

Praju
Star II
ARP_ASUS

Hi Praju,

It may happen rarely and its completely normal. If it happens more frequently then I would suggest you to visit the nearest service center:

https://www.asus.com/in/support/service-center/india


View post
Ok thanks bro 👍👍