el.pedro7
I've experienced a couple instances of the phone's screen being stuck off, yet I can tell that the phone turns on when I double tap on the screen, or when I click the on button, as I can feel haptic feedback as expected from using my pattern security. Unit is a global 12/512 model.
In my experience, this usually happens when I charge the phone, using the original ASUS 30W Charging brick and USB-C to C charging cable. I've noticed this happen before, unrelated to charging, but it has not happened like that for a very long time now. The only times I find this happen is when charging and usually it will stop working once the % gets to around 50-60% which leads me to believe it could be due to the heat caused by hyper charging which is typically at its maximum around the middle %.
After the screen is blacked out, it does not come back on unless I hold down power button and volume down to soft reset the phone.
I am wondering if anyone else has experienced something similar at all? I was originally planning on waiting for Android 10 to come out as I thought maybe it was a software bug, but today even after unplugging the cable and soft resetting it blacked out again shortly after I unlocked the phone, requiring me to reset the phone again using power and volume down.
Screen is unresponsive although phone still functions
If you are at WW.44 at this moment you might be experiencing a lock screen bug, where phone is working, but screen refuses to process any input. Check your current version, if it's the one I mentioned - update to version 64 which fixes that bug.
