Screen becomes black and shuts down when charging...Please help!!

[n_tluangtea]

My ROG 2 Screen becomes black and the phone shuts down when charge...this is so annoying ...I can't even do anything...Please answer and please fix this ASAP

[ARP_ASUS]

Hi, sorry to hear about this.
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india

[justinakhilak47]

Yes bro I'm facing the same problem from past few months 😓 not only that my device automatically restarting in the middle of the games (pubg) and restarting by it self several times
N heating oh god my phone literary becomes ironbox while charging n gaming

[n_tluangtea]

ARP_ASUS

Hi, sorry to hear about this.

Kindly visit the nearest service center:

Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.

https://www.asus.com/in/support/service-center/india

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I'm in Mizoram...and no service centre here...What to do

[n_tluangtea]

ARP_ASUS

Hi, sorry to hear about this.

Kindly visit the nearest service center:

Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.

https://www.asus.com/in/support/service-center/india

View post

I don't think it's a hardware problem...as you can see... it's not only me... Don't you see many people complaining the same thing ... IT came from the update so there must be a way to fix it...please look into it.... IT is annoying as hell