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Scanlines, freezes and shutdown

Please tell us some basic information before asking for help:
Model Name: ROG Phone 2
Firmware Version:18.0210.2201.215
Rooted or not: Not rooted
Frequency of Occurrence: Frequent
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
For the past few days, my ROG Phone 2 has been facing some difficulties. A horizontal scanline appears out of nowhere, then the phone freezes and then it turns off. After that when I try to turn it back on, it boots up to the ASUS logo and then shuts down again. Any suggestions?
PFA image of the issue, thermals and software information.
The scanline:
img-20220624-wa0000-1-1.jpg
(Above image is not a screenshot. It's a picture taken from a different phone)
Thermals:
screenshot-20220630-025650664.jpg
screenshot-20220630-025655376.jpg
Software information:
screenshot-20220630-030556195-281-29.jpg


6 REPLIES 6

ARP_ASUS
Community Legend II
Hi shizzle.amritesh,
Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india

ARP_ASUS

Hi shizzle.amritesh,

Kindly visit the nearest service center:

https://www.asus.com/in/support/service-center/india


View post
No help at the service centre. What to do now? Use the phone as a paperweight?!

ZT-cbb5b8c8
Star I
shit phone now 🤣🤣🤣

ARP_ASUS
Community Legend II
shizzle.amritesh

https://zentalk.asus.com/en/discussion/comment/217770#Comment_217770

No help at the service centre. What to do now? Use the phone as a paperweight?!


View post
@shizzle.amritesh
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