ROG Phone II: Voice reception on FB messenger is low

[villanuevarmp]

Hi. If I am using fb messenger or Whatsapp to call someone, the audio reception is low. Then while on the call I tried opening a gaming app (example aspalt) thne the audion reception sound went high (loud). I cannot find what setting to adjust to adress this issues.
please help

[LP_ASUS]

Is there anything in the app that allows you to change call volume?

[villanuevarmp]

LP_ASUS

Is there anything in the app that allows you to change call volume?

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Hi Good evening. All volumes are high.
did safe mode but same issue
disabled voice assistant but still same issue
reboot but still issue

[Anders_ASUS]

It's not low but it is lower than during a normal call and maybe too low for noisy environments. I will send this feedback to our devs.
Thanks!

[villanuevarmp]

Anders_ASUS

It's not low but it is lower than during a normal call and maybe too low for noisy environments. I will send this feedback to our devs.

Thanks!

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Hi Anders, a normal phone call is quite the opposite. It is louder when no games are running while volume is low when game is opened.

Yes please report this bug. hope to address this in the next update.

Thank you very much