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ROG PHONE II NETWORK ISSUE. HELP?

Tres
Star II
i would like to ask for help . my Asus ROG Phone II suddenly has a problem regarding Network. The Phone Network Suddenly turning off and turning back on (data and wifi ) while playing. it happens to me many times while playing online games; makes me disconnected all the time . can anyone help me out with this?
75 REPLIES 75

sathishinsat2
Rising Star II
Since, it is happening while playing games, do you feel over heat before the phone restart?
Do you have replacement window? if yes, go and replace it.
@LP_ASUS @Anders_ASUS , It seems to be a big issue. Could you help him?

mamayankag
Rising Star I
Right now the fix is to disable 'WiFi Scanning' and 'Bluetooth Scanning' features under Settings -> Security & Location -> Location -> Scanning.
This does seem like an issue to me too but not sure. For now, you can go with the above fix.

Tres
Star II
sathishinsat2

Since, it is happening while playing games, do you feel over heat before the phone restart?

Do you have replacement window? if yes, go and replace it.

@LP_ASUS @Anders_ASUS , It seems to be a big issue. Could you help him?


View post
no. sometimes network restart as soon i launched the game.

Tres
Star II
mamayankag

Right now the fix is to disable 'WiFi Scanning' and 'Bluetooth Scanning' features under Settings -> Security & Location -> Location -> Scanning.

This does seem like an issue to me too but not sure. For now, you can go with the above fix.


View post
ill do that and try to observe if something happens. thank you very much.