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Rog phone 2 switch off

shubham1996
Star II
Why is rog phone 2 keep switching off again and again while charging? any solution (my warranty is out)
3 REPLIES 3

ARP_ASUS
Community Legend II
Hey,
Check if your phone is on the latest software version. Check under settings => About => Software information.
Factory reset your phone once if the issue is still not solved visit service center.
Kindly visit the nearest service center:
https://www.asus.com/in/support/service-center/india

shubham1996
Star II
ARP_ASUS

Hey,

Check if your phone is on the latest software version. Check under settings => About => Software information.

Factory reset your phone once if the issue is still not solved visit service center.

Kindly visit the nearest service center:

https://www.asus.com/in/support/service-center/india


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I won't visit service center because I'm 100% sure that they will turn my phone in piece of solid brick

ronald1985
Community Legend I
shubham1996

https://zentalk.asus.com/en/discussion/comment/145008#Comment_145008

I won't visit service center because I'm 100% sure that they will turn my phone in piece of solid brick


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@ARP_ASUS have been helping getting these through to Service Centre.
The other way if you don't really want to go to the Service Centre is downgrade to A9. The issue doesn't seem to affect alot of people on A9 and there have been some who had their restart issue getting fixed by going to the Service Centre.