Rog phone 2 shutting down

[rawandbakr82]

Phone shut down when
. playing pubg in HDR Quality
. playing pubg and charging
. playing Asphalt 9 in 120 hz
Problems started when updated to Android 10 last one .
Now i downgrade to A9
STILL HAPPENING 😭
I live in iraq there is no customer service
Any advice please 🙏
............
[Updated]
There's an app in play store
( 3DMARK THE GAMER'S BENCHMARK)
I used it to test my phone every when i hit the run button the phone shutdown after 10 -30 second ,i think there is an issue with the GPU
My question : It's possible to downgrade or updated software to fix this ?

[ronald1985]

rawandbakr82

Phone shut down when

. playing pubg in HDR Quality

. playing pubg and charging

. playing Asphalt 9 in 120 hz

Problems started when updated to Android 10 last one .

Now i downgrade to A9

STILL HAPPENING 😭

I live in iraq there is no customer service

Any advice please 🙏

............

[Updated]

There's an app in play store

( 3DMARK THE GAMER'S BENCHMARK)

I used it to test my phone every when i hit the run button the phone shutdown after 10 -30 second ,i think there is an issue with the GPU

My question : It's possible to downgrade or updated software to fix this ?

Rog phone 2 shutting down

Have you done factory reset?

[rawandbakr82]

ronald1985

https://zentalk.asus.com/en/discussion/31796/rog-phone-2-shutting-down

Have you done factory reset?

View post

Yes I did that and also
. factory reset in fastboot mode
. downgrade to A9 version 1910.64
Today I installed A9 version 1910.35
And Tested again it's the same and the system temperature is about 40 c° when it happen

[monalac]

Let the device cool down, Please visit service center.

[Anders_ASUS]

rawandbakr82

Phone shut down when

. playing pubg in HDR Quality

. playing pubg and charging

. playing Asphalt 9 in 120 hz

Problems started when updated to Android 10 last one .

Now i downgrade to A9

STILL HAPPENING 😭

I live in iraq there is no customer service

Any advice please 🙏

............

[Updated]

There's an app in play store

( 3DMARK THE GAMER'S BENCHMARK)

I used it to test my phone every when i hit the run button the phone shutdown after 10 -30 second ,i think there is an issue with the GPU

My question : It's possible to downgrade or updated software to fix this ?

Rog phone 2 shutting down

Unfortunately the only thing that will help is a repair