Rog phone 2 shutting down

rawandbakr82

Phone shut down when

. playing pubg in HDR Quality

. playing pubg and charging

. playing Asphalt 9 in 120 hz

Problems started when updated to Android 10 last one .

Now i downgrade to A9

STILL HAPPENING 😭

I live in iraq there is no customer service

Any advice please 🙏

............

[Updated]

There's an app in play store

( 3DMARK THE GAMER'S BENCHMARK)

I used it to test my phone every when i hit the run button the phone shutdown after 10 -30 second ,i think there is an issue with the GPU

My question : It's possible to downgrade or updated software to fix this ?

ronald1985

https://zentalk.asus.com/en/discussion/31796/rog-phone-2-shutting-down

Have you done factory reset?

rawandbakr82

https://zentalk.asus.com/en/discussion/comment/96118#Comment_96118

Yes I did that and also

. factory reset in fastboot mode

. downgrade to A9 version 1910.64

Today I installed A9 version 1910.35

And Tested again it's the same and the system temperature is about 40 c° when it happen

monalac

Let the device cool down, Please visit service center.

Anders_ASUS

https://zentalk.asus.com/en/discussion/31796/rog-phone-2-shutting-down

Unfortunately the only thing that will help is a repair