Rog Phone 2 Black screen and power off while Charging

[kirankumar17897]

My Rog phone 2 automatically power off while Charging I face this issue for past 3 days while charging than phone
Then while playing Pubg my mobile temperature is 39° and than phone freez and automatically reboot than device
I can't play a single game properly whith my most awarded game smartphone of the year 2019
After the latest update this typer of issues are happening so please fix those issues
I bought this phone for playing eSports tournament on PUBG Mobile but I can't play a single game properly
Give us a good software update to fix all those issues

[cutebeel]

Same issue i am facing
whenever i put my rog 2 into charge its restarts 4/5 times.
also when i play games like pubg when the temperature goes to 37 Degrees Celsius mobile freeze for a second and then restarts
sometimes its restarts 3/4 times

[cutebeel]

There is no service center for repairing here in saudi arabia
kindly if someone knows that how can i send it back to china any contact number or email please share it.

[amansh1004]

cutebeel

Same issue i am facing

whenever i put my rog 2 into charge its restarts 4/5 times.

also when i play games like pubg when the temperature goes to 37 Degrees Celsius mobile freeze for a second and then restarts

sometimes its restarts 3/4 times

View post

Whoevr is getting restart problem while charging it's motherboard issue..most of asus rog2 motherboard are faulty thts why so many people faced and facing this problem including me..I got my device motherboard changed 1 day back..so better visit service center and get it replaced

[ZT-3b981bcf]

kirankumar17897

My Rog phone 2 automatically power off while Charging I face this issue for past 3 days while charging than phone

Then while playing Pubg my mobile temperature is 39° and than phone freez and automatically reboot than device

I can't play a single game properly whith my most awarded game smartphone of the year 2019

After the latest update this typer of issues are happening so please fix those issues

I bought this phone for playing eSports tournament on PUBG Mobile but I can't play a single game properly

Give us a good software update to fix all those issues

https://us.v-cdn.net/6031231/uploads/TT6V54MOSLTY/vid-20200601-203546.mp4

Rog Phone 2 Black screen and power off while Charging

was facing the same issue need to visit Service team
but for temporary solution turn on Screen always on while charging so that phone will not go off

[johansyren]

If you're (frequently) experiencing this issue, please take your device to a local service center for RMA. As for root causes, we're still studying logs and devices.