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Rog 2 RESTARTING in everyday or two

arpitgenius
Rising Star I
Hi,

My phone is restarting suddenly in every 1-2 days.
Mobile restarts irrespective of any specific app. I have seen it has restarted while playing Pubg, while browsing, while shooting picture, while changing phone settings.

There is no specific pattern and it restarts automatically.

I have noticed it since one month. Every 2nd day it gets restarted.

Help. @Anders_ASUS
2 REPLIES 2

Anders_ASUS
Hall of Fame III
arpitgenius

Hi,

My phone is restarting suddenly in every 1-2 days.

Mobile restarts irrespective of any specific app. I have seen it has restarted while playing Pubg, while browsing, while shooting picture, while changing phone settings.

There is no specific pattern and it restarts automatically.

I have noticed it since one month. Every 2nd day it gets restarted.

Help. @Anders_ASUS


Rog 2 RESTARTING in everyday or two
I recommend you to visit an ASUS Service Center

arpitgenius
Rising Star I
Anders_ASUS

https://zentalk.asus.com/en/discussion/34059/rog-2-restarting-in-everyday-or-two

I recommend you to visit an ASUS Service Center


View post
Thanks for the reply @Anders_ASUS

Can you please confirm whether this is a motherboard problem? It started happening after the recent security patch update of July 2020.

Also, in case the mobile needs to be send to service center, can I avail PUR service as it is not advisable to go outside because of Covid.

Thanks,
Arpit