Rog 2 freezes and reboot while gaming

[vijayajt]

Frequency of Occurrence: very often
Hi, I have Rog 2 which freezes and shut down every time I am playing game or sometimes using other apps too. I guess the problems started after the last update. Earlier it used to get restarted by itself, nowadays It just crashes and I have to manually restart the phone.
It's too frustrating that I can't play games on a gaming phone.

[nasrmhan]

final update:

it needs repair lol. looks like a hardware issue. thank you for help

[akkashsaini]

nasrmhan

https://zentalk.asus.com/en/discussion/comment/154177#Comment_154177

I realized setting the screen to 60 fps in pubg is solving the problem. but I will try using ur method by turning off xmod

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And I just downgraded my a10- a9 now let me check it if it's with hardware or a10- bug

[vijayajt]

ARP_ASUS

Hi Vijayajit,

Kindly visit the nearest service center:

https://www.asus.com/in/support/service-center/india

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I'm at my worst luck, the issue started in last month of my warranty period and now when I checked with SC they're telling me it's a motherboard issue and motherboard replacement will cost rs. 25000+

[vijayajt]

akkashsaini

https://zentalk.asus.com/en/discussion/comment/154242#Comment_154242

And I just downgraded my a10- a9 now let me check it if it's with hardware or a10- bug

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I thought it's a software issue, but I've tried resetting my phone manier time didn't solve the issue. I've monitered the system temperature and as soon as my system gets heated above 40°C, it freezes and restrarts. Seems the IC on the motherboard getting heated. Not sure if it's same for you. But I'll suggest if your device is still in warranty, rush to the SC before it's too late.

[akkashsaini]

Mine is good now bo black out no shutdown I just downgrade to a9