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Refresh rate option is greyed out

sathishinsat2
Rising Star II
Team,
Sometimes Refresh rate option is getting greyout and system set back to 60Hz. Unable to change it. This is happening after recent update.
Every time I have to reboot the device to fix this. Could you help me on this.
Q2Y9QAOP6SA4.jpg


Regards
45 REPLIES 45

squall0833
Star II
Hopefully it gets fixed soon

Loving this phone 🙂

sathishinsat2
Rising Star II
@LP_ASUS , Any improvement in this issue? Did Devs get the root cause?

LP_ASUS
Community Legend I
It's still under investigation by R&D. I'll be sure to update this when I have something to share. 😉

gonzaaa_92
Rising Star II
sathishinsat2

I'm not facing it after clearing storage and cache for Armoury crate app 


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Thanks, I came here because I was facing the same issue but after clearing storage and cache from the Armoury Crate app, it was fixed! Yaii! Haha

squall0833
Star II
gonzaaa.92

https://zentalk.asus.com/en/discussion/comment/28714#Comment_28714

Thanks, I came here because I was facing the same issue but after clearing storage and cache from the Armoury Crate app, it was fixed! Yaii! Haha


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Try enable screen recorder 😄