Refresh rate option is greyed out

[sathishinsat2]

Team,
Sometimes Refresh rate option is getting greyout and system set back to 60Hz. Unable to change it. This is happening after recent update.
Every time I have to reboot the device to fix this. Could you help me on this.



Regards

[mr_strange]

Anders_ASUS

Is anyone still having this issue?

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I too have this issue and i get it after using the screen recorder. I have to reboot my phone each time to get this resolved.

[duy_h_vu]

squall0833

https://zentalk.asus.com/en/discussion/comment/32850#Comment_32850

Try enable screen recorder 😄

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Yup. Try to replicated the bug and i also has it.

[julienvd93]

After clearing cache and storage from armoury crate the problem was temporarily fixed. But it came back after a few days

[harizhisham]

i am experiencing with the same issue, quite annoying that we have to reboot every time. even when i screen record, the quality has drop from 60 frame rate to 48 frame rate although i have opted the highest quality.

[sathishinsat2]

@Anders_ASUS @LP_ASUS , We have posted this issue last month.
Any luck in finding the root cause on why Screen recorded creates issue with refresh rate? Can this be fixed in next FOTA?